GRO design is committed to respecting your privacy, therefore we ensure that the personal information you provide to us will be handled carefully and will be processed in conformity with the European General Data Protection Regulation, effective as per 25th May 2018.
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you make an enquiry, request product information, submit a job application or when you respond to communications from us.
The type of personal information we may collect could include your name and address, telephone number, email address, and other information collected on registration forms.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
We do not collect any sensitive data about you.
Non-personal Identifying Information
We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and products and services viewed.
How will we use your information?
We may undertake market and product analysis based on your use of our services and contact you with information about new developments, products and services by post, telephone and automated means such as Email and the internet (subject to any preferences expressed by you).
If you have consented to receive details of products, services and events you can contact us at any time to have your details removed from lists used by us for any or all of those purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services – the choice is yours.
We protect your personal data from unauthorized access by all necessary technical and organizational means. Our employees and companies providing services are bound by confidentiality clauses and GDPR regulations.
When will we disclose your information to others?
Please note that GRO design does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission.
GRO design may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the GRO design Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: firstname.lastname@example.org or Data Protection Officer, GRO design B.V. Begijnenhof 27B, 5611 EK Eindhoven, The Netherlands.
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Monitoring and or recording of all your Communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with Dutch law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of GRO design’s website, to ensure effective systems operation and in order to prevent or detect crime.
Complaints with supervisory authority
The postal address of the Dutch Data Protection Authority, responsible for enforcement of GDPR, is Autoriteit Personnsgegevens, Postbus 93374, 2509 AJ Den Haag, The Netherlands. Further information about processing personal information can be found on its website https://autoriteitpersoonsgegevens.nl/en